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Do I Need Enrollment Support? - An Interview with a Planstin Benefit Guide

Jan 31, 2024

Learn how personalized support from a Planstin Benefit Guide simplifies the enrollment process, tailors benefits to your company's needs, and ensures your employees are well-informed and supported throughout their benefit journey.



Managing employee benefits can be a daunting task, but with the right support, successful navigation is within reach. From understanding health plans and educating employees to maintaining compliance, we’re here to help you through it all. We want you to make informed decisions about your employee benefits that will be valuable for your employees and business. We sat down with a Planstin Benefit Guide to discuss benefit enrollment and why some companies may need more support. 


Q: What exactly is enrollment support, and why should my business consider it?

A: Think of enrollment support as having a personal GPS for the journey of employee benefits for each employee. Our enrollment support is designed to help assist each employee with selecting plans, understanding costs, and helping employees through enrollment without a hitch. You will have an actual person to assist you with any questions and to help each employee understand their benefits offering. 


Q: My company is small. Can enrollment support still make a difference for us? 

A: Absolutely. Whether you have five employees or fifty, enrollment support can be tailored to fit your company's size and needs.


All enrollments include one-on-one enrollment sessions for better employee education. Companies with more than 50 employees can arrange for onsite meetings as well. Enrollment support ensures that even the smallest team doesn't miss out on the benefits of a well-organized plan, and one-on-one guidance.


Q: Isn’t choosing health plans and additional benefits enough? Why do I need support? 

A: Choosing your health benefits is a great start. Enrollment support helps with effectively communicating these benefits to your employees, ensuring they understand and utilize the benefits for the best return on your investment.


Q: Can I just use Planstin’s Enrollment Manager to simplify the enrollment process?

A: Planstin's Enrollment Manager turns a multi-step ordeal into a seamless three-step process. It’s designed to make enrollment as straightforward as registering an email, selecting tailored benefits, and inviting employees to enroll. It's about making sure you spend less time on paperwork and more time growing your business. 


Our Enrollment Manager process is straightforward; however, our direct enrollment support can be more useful when you have unique needs or questions. Enrollment support gives the one-on-one attention that your employees need as they consider their benefit options.


Q: What if my employees have questions or issues with their benefits?

A: That's where a robust support system comes into play. We understand that benefits can be overwhelming for most employees. That’s why we offer each employee individualized education. By doing so, we hope to get ahead of any questions or issues that they might have. 


If you choose to move forward with us, a calendar invitation will be sent to all your employees to schedule a one-on-one, virtual benefit education meeting. These meetings are designed to provide the personal benefits and enrollment education they will need to get started and address any concerns.


Q: How do I get started with enrollment support?

A: Getting started is as simple as scheduling a consultation with a Benefit Guide. From there, your Benefit Guide will learn more about your business’ unique needs and help design a customized plan that meets the needs of your business and employees. 


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